Help centre
Frequently asked questions
Everything about buying, selling and posting gear on Second Wind. If your question is not here, the team answers every message.
Buying
Finding gear, paying for it, and what happens next.
Selling & payouts
Listing your gear, what it costs, and getting paid.
Shipping & returns
Who posts what, and what happens if it goes wrong.
Account & profile
Your details, your ratings, and leaving when you want to.
Trust & safety
How we keep the marketplace honest.
Using the app
The feed, the filters and the gear advisor.